3CX – Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

Here is a breakdown of why 3CX is the solution for your business:

  • TelephonyWeb client and mobile apps for remote working
  • VideoIncluded in your system, no add-ons needed
  • Live ChatTalk with your customers in real time via your website or Facebook!
  • SMSAllow your customers to interact with you instantly
  • IntegrationsCRMs, MS 365 and Teams
  • Low CostSave on your phone bills, add ons and hardware
  • FlexibleKeep your numbers, choose your phones and your provider
  • Secure3CX includes advanced security features
  • Install anywhereHosted or on Premise, MiniPC, Raspberry Pi, Hyper-V, VMware or KVM!

VoIP & Telephony Services

Voice over Internet Protocol (VoIP) technology uses the same protocols that power the Internet to transmit high quality voice communications as digital data instead of dedicated phone circuits. IP-based telephony offers numerous benefits versus traditional phone systems, including reducing the cost of long-distance calling, unifying messaging systems, and easily scaling to accommodate additional users. VoIP can also be deployed to radically reduce the cost of connecting geographically distant offices.

Fully Managed VoIP Service

Business VoIP systems can be complex and time consuming to deploy and manage for users. That is why KIKO Technologies provides fully managed VoIP services. KIKO Technologies hosts the switches, telecom equipment, and phone lines in its data center, so that the client is required to only purchase phone sets and select the desired options. KIKO Technologies will do the rest. Fully managed VoIP is the ideal complement to KIKO Technologies managed server hosting, creating a totally hassle-free solution for telecommunications as well as information technology.

Additional Features & Benefits

  • Compliance Recording – capable of recording phone calls and converting and storing them into mp3 format for review or retrieval.
  • Remote Access – integrates with mobile devices.
  • Soft-phone Capabilities – integrates smoothly with smartphones and other devices including desktop and tablet. 
  • Disaster Recovery Call Recording – the ability to access call recording directly on your handheld device or PDA.
  • Virtual Receptionist Capabilities – monitor which lines are active versus inactive using a virtual dashboard .
  • Flexible API – programmable API allows for advanced customization and usability.
  • CRM Integration – integrates smoothly with “Microsoft Dynamic” and “Salesforce”.

More About VoIP

Even better, the costs have gone down significantly due to the lack of need to invest in infrastructure, meaning that the latest telecoms solutions for business are incredibly accessible and very cost-effective.

For the startup business, it’s never been easier or so cheap to set up a business phone system or even a call center. 

For the established business, not only are cloud-based VoIP systems more cost-effective, but the availability of analytics means that not only can staff productivity and the customer journey be better tracked, but it’s also simple to gain actionable insights from the business intelligence provided.

App & Software Development

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Implementation & Deployment

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Custom Application Development

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System Integrations

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